Terms of service

Terms of Use – REX

Last Updated: August 18, 2026

Welcome to REX, your online destination for fashion and clothing in Pakistan. By visiting or shopping through therex.store, you agree to the Terms of Use below.

We’ve written these terms in simple language so you know exactly what to expect when shopping with us.

1. About REX

REX is an online fashion and clothing store serving customers in Pakistan. We offer a range of clothing and fashion products through our website, therex.store.

Our goal is to make online shopping simple, convenient, and reliable.

By using our website or placing an order, you agree to follow these Terms of Use.

2. Using Our Website

You are welcome to browse our website, explore our products, and place genuine orders.

When using REX, you agree not to:

  • Use our website for illegal or fraudulent activities.

  • Place fake or fraudulent orders.

  • Provide false or misleading information.

  • Attempt to access areas of our website that are not publicly available.

  • Copy or misuse our product photos, descriptions, branding, videos, or other website content.

  • Do anything that could damage or interfere with the operation or security of our website.

We may restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We work hard to provide accurate product information, including product names, descriptions, photos, colors, sizes, and prices.

However, slight differences in color or appearance can occur because of lighting, photography, or individual device and screen settings.

Please check the available size, color, product details, and other information carefully before placing your order.

Product availability can change at any time. We may also update, replace, or discontinue products without prior notice.

4. Product Prices

All product prices shown on therex.store are displayed in the currency specified on the website.

We regularly update our products and prices, so prices may change without notice.

If a genuine pricing or listing error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order.

5. Placing an Order

When you place an order through our online clothing store, please make sure your name, phone number, email address, and delivery address are correct.

Submitting an order does not always mean that the order has been finally accepted. We may contact you to confirm your order or delivery details.

We may cancel or refuse an order if:

  • The product is unavailable.

  • The information provided is incorrect.

  • We suspect fraudulent activity.

  • There is a technical or pricing error.

  • Delivery to the provided address is not possible.

If payment has already been made for an order that we cancel, any eligible refund will be handled according to our applicable refund policy.

6. Shipping and Delivery

We deliver fashion and clothing products to customers according to the delivery options available on our website.

Delivery times can vary depending on your location, courier service, weather, holidays, public events, and other circumstances.

Please provide a complete and accurate delivery address and an active phone number.

If a delivery is delayed because of an incorrect address, unavailable recipient, courier issue, or circumstances outside our reasonable control, we will try to assist you, but we cannot guarantee a specific delivery date.

7. Returns, Exchanges and Refunds

We want you to have a good shopping experience with REX.

Our return, exchange, and refund conditions are explained in our Return & Refund Policy.

Depending on the product and circumstances, returned items may need to be unused, unworn, undamaged, and in their original packaging.

Some products may not qualify for return or exchange. Please review our Return & Refund Policy before placing your order.

8. Sale Offers and Discounts

REX may offer special promotions such as:

  • Sale discounts

  • Seasonal sales

  • Clearance offers

  • Discount codes

  • Limited-time deals

  • Special promotional prices

Every promotion may have its own conditions, validity period, product restrictions, or quantity limits.

We reserve the right to change or end a promotion when necessary.

Unless specifically stated, promotional offers cannot be combined with other discounts.

9. Our Content and Branding

Everything created for REX, including our:

  • Logo and brand identity

  • Product photography

  • Videos

  • Graphics

  • Product descriptions

  • Website design

  • Marketing content

  • Text and visual materials

belongs to REX or is used with appropriate permission.

You may not copy, reproduce, modify, publish, sell, or commercially use our content without our written permission.

10. Your Information

When shopping online with REX, we may need information such as your name, phone number, email address, and shipping address to process and deliver your order.

Please make sure the information you provide is accurate.

We handle personal information according to our Privacy Policy.

11. Third-Party Services

To operate our online store, we may work with third-party services such as payment providers, courier companies, technology providers, analytics services, and advertising platforms.

These services may have their own terms and privacy policies.

REX is not responsible for the policies, content, availability, or security of third-party websites or services.

12. Website Availability

We do our best to keep therex.store running smoothly, but we cannot promise that the website will always be available or completely free from technical problems.

The website may occasionally be unavailable because of maintenance, updates, technical issues, security concerns, or circumstances outside our control.

13. Our Responsibility

We make reasonable efforts to provide accurate product information and a reliable online shopping experience.

However, to the maximum extent permitted by applicable law, REX cannot be held responsible for indirect or unexpected losses resulting from the use of our website, delays outside our control, or circumstances that we could not reasonably prevent.

Nothing in these Terms removes any legal rights that cannot legally be excluded.

14. Changes to These Terms

As our online store grows, we may update these Terms of Use from time to time.

When changes are made, the updated version will be published on therex.store with a new “Last Updated” date.

By continuing to use our website after an update, you agree to the revised Terms.

15. Applicable Law

These Terms of Use are governed by the applicable laws of Pakistan.

Any dispute relating to the use of our website, online shopping services, or these Terms will be handled according to the applicable laws and jurisdiction of Pakistan.

16. Contact REX

Have a question about our products, orders, delivery, returns, or these Terms?

We’re happy to help.

REX – THE DIGITAL MONARCH
Online Clothing & Fashion Store
Website: therex.store

Please use the contact details provided on our website to get in touch with our customer support team.

By using therex.store or placing an order with REX, you confirm that you have read and agreed to these Terms of Use.